Recipient Frequently Asked Questions Template

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We recommend creating public-facing support articles about the Wingspan 1099-NEC experience for your recipients.

  • Replace Your Company with your company name and Company Email with your 1099 support email.

Template

What is a 1099-NEC tax form and do I need to file one?

If you're a freelancer or contractor and you've made more than $600 from a company this year, they'll send a 1099-NEC tax form to the IRS. You'll get a copy of this form for your taxes. If you've paid contractors more than $600 this year, you need to send a 1099-NEC form to the IRS for each one.

What are 1099 forms?

1099 forms are used to report money you've made that isn't reported on a Form W-2. This could be from freelance work, side-gigs or contract work. These forms are sent to the IRS and sometimes to your state's tax department.

What is Wingspan and how can I use it?

Wingspan is an easy way to provide a secure W-9 form and to access your tax documents from Your Company. Wingspan offers optional features to track your income, access benefits like tax withholding, send invoices, and get direct support from Wingspan from a web-based portal.

How does Wingspan send me invitations?

Wingspan sends you an invitation to join using the email you gave to Your Company from [email protected]. If you haven't gotten an email, you can request another invite email here.

Why haven't I gotten an invitation from Wingspan?

Your invitation might be in your spam or junk mail folder. If Your Company doesn't have your current email, you might not get an invitation. You should check your other email accounts or update your email with Your Company. There might be other reasons you didn't get an invitation, like if you didn't make enough money to need a 1099-NEC form, or if your business type doesn't need to file one.

Will I get a 1099 form?

If you made less than $600 this year, you might not get a 1099 form. But if your state requires a form for less than $600, you might still get one.

You might not receive a 1099 for other reasons, such as:

  • Your entity is an excluded federal tax classification (S-Corp, C-Corp, etc)

  • Your email address on file is incorrect, missing, or unable to receive email.

When will I get my 1099 form?

You'll get your 1099 form by January 31st, 2024. If you want to get your form online, Wingspan will send you instructions to sign up in December 2023. If you don't want to get your form online, you can request a mailed copy during sign up. Make sure your name, address, and Taxpayer Identification Number are correct in Wingspan.

Why does Wingspan need my Social Security Number?

If you don't have an EIN, Wingspan needs your Social Security Number to file your 1099 form with the IRS. We take your privacy seriously and are SOC2, and PCI compliant. Read more on Wingspan's commitment to security here.

Can I choose not to give Wingspan my Social Security Number?

Yes, if you've given Wingspan an EIN and your business name, you don't need to provide your Social Security Number.

How will I know when my 1099 form is ready?

If you chose to get your form online, Wingspan will email you when it's ready by January 31st, 2024.

How will I get my 1099 form?

You can choose to get your 1099 form online through Wingspan. If you don't want to get it online, you can ask Wingspan to mail it to you.

What if there's a mistake on my 1099 form?

If you discover an error on your 1099 form, Wingspan can assist you in requesting a correction. To modify details like the amount, address, name, or Taxpayer Identification Number, follow the specific guidelines provided by Wingspan. Note that Wingspan support cannot make these corrections for you; only your payer can do so. After submitting your request in Wingspan, your payer will be alerted and will decide whether to approve the correction.

How can I get more help from Wingspan?

If you have more questions, you can look at the 1099 tax forms resource pages. If you still need help, you can contact Wingspan support.

How do I log in to my account?

You can log in at https://my.wingspan.app/1099/sign-in. You'll need your email address and a 6-digit code that will be sent to your phone.

What if I have more than one account?

If you have more than one account that needs a 1099 form, you'll get an invitation for each one. You'll need to create a Wingspan account for each one.

When answering the identity verification questions, I see an error that my information does not match what is on file, what should I do?

Please reach out to Your Company at Your Email to verify the information that they have on file for you.

What is a Form W-9?

A W-9 form is used to collect tax identification information from non-employees in the U.S., such as freelancers or independent contractors. For 1099-NEC filing, the payer uses the W-9 to gather the recipient's name, address, and Taxpayer Identification Number (TIN). The form includes fields for the individual's or entity's name, Federal Tax Classification, and contact details. The W-9 is not sent to the IRS; it's for the payer's records to correctly complete the 1099-NEC form. Wingspan collects this information digitally.

What happens if I don't sign up for Wingspan?

If you don't sign up for Wingspan, and your payer has W-9 information on file, your 1099 will be delivered to the address on file. If you wish to request a correction, you will need to sign up for Wingspan to do so.

If you have not provided your payer your W-9 information, you will need to sign up for Wingspan and provide your digital W-9 information. If you do not provide this information, payments may be withheld and you may face penalties or legal liability.

How can I see the payments that were included on my 1099?

You can see the payments included on your 1099 and download a CSV of those payments within the Wingspan app by following this guide.

How do I access my 1099 tax forms?

You can log in at https://my.wingspan.app/1099/sign-in to access your current and previous year tax forms, for as long as your payer has used Wingspan for filing.

What if I made more than $600 but didn't get a 1099 form?

You may not receive a 1099 if:

  • Your entity is an excluded federal tax classification (S-Corp, C-Corp, etc)

  • Your email address on file is incorrect, missing, or unable to receive email

  • Your payer decided not to file a 1099 for you

What if I don't agree with the amount on my 1099 form?

If you disagree with the amount on your 1099 form, please do the following:

  1. Review the payments which were included in your 1099 form by following these instructions
  2. Submit a correction request in Wingspan. In the request comments, be sure to include the specific payments that should be included or omitted from your 1099 amount. To submit the correction request, follow these guidelines provided by Wingspan.

Note that Wingspan support cannot make these corrections for you; only your payer can do so. After submitting your request in Wingspan, your payer will be alerted and has sole discretion as to whether to approve the correction.

What if I can't log in to my Wingspan account?

If you can't log in to your Wingspan account, please follow these instructions.