Communication Timeline & Guide

Review Wingspan’s communication to your contractors, and additional recommended communication Wingspan recommends you send.

Wingspan recommends reviewing and updating (as needed) the following communication timeline. Preparing your contractors for messages from Wingspan helps to make a smoother experience during tax season.

SenderEmailDate
YouEmail template: pre-Wingspan email
Subject: Our tax partner Wingspan will be sending you an important email
Before December 23rd
WingspanWingspan Automated Email: Tax information confirmation
Subject: [Your Company] needs you to verify your tax details (existing contractors)
Subject: [Your Company] invited you to provide your tax info via Wingspan (new contractors)
December 23rd to January 13th
YouEmail template: follow-up reminder
Subject: Action Needed: Verify Your Tax Information via Wingspan
January 13th
WingspanWingspan Automated Email: 1099-NEC is filed
Subject: Your 1099-NEC tax form is ready
When you file your 1099s

Your communications

1. Email template: pre-Wingspan email

We recommend letting your contractors know that they'll be receiving information about their 1099-NEC tax forms from Wingspan. We've found that introducing your contractors to Wingspan helps with email engagement and builds trust for requests for tax information.

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Email template:

Subject: Our tax partner Wingspan will be sending you an important email

Pre-header: Confirm your information with Wingspan

Email body:

[Your Company] has teamed up with Wingspan to manage the 1099 tax forms that document your earnings. Between December 23rd and January 13th, expect an email from Wingspan ([email protected]) that will guide you through confirming your tax details and how you'd like to receive your 1099 form.

Next Steps:

  1. Watch for an email from Wingspan ([email protected]) and click the link inside
  2. If you're new to Wingspan: Create an account and provide your tax information
  3. If you already have a Wingspan account: Review and confirm your existing tax information

Helpful Tips:

  • Add [email protected] to your address book to prevent the email from going to spam
  • You'll receive both an email and in-app notification if you already have a Wingspan account

FAQs:

  • What is a 1099 form? It's a tax document that summarizes your earnings if you're an independent contractor and you've earned $600 or more in 2024. Both you and the IRS receive a copy.
  • Why confirm my information? We need to validate your details to ensure that the 1099 form is accurate and delivered correctly.
  • When will I get my 1099 form? If you meet the minimum income requirements ($600+), expect to receive a link to download your 1099 form when filed, usually by February 1st. A paper form is also available upon request.

2. Email template: follow-up reminder

We recommend sending a follow-up to contractors who haven't yet confirmed their tax information. Below is a proposed email template you can customize:

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Email template:

Subject: Action Needed: Verify Your Tax Information via Wingspan

Pre-header: Important steps to ensure you receive your accurate 1099 tax form

Email Body:

[Your Company] has partnered with Wingspan to manage your 1099 tax forms. You should have received an email from Wingspan ([email protected]) with instructions to confirm your tax details.

What to Do Next:

  1. Check your email (including spam folder) for a message from Wingspan
  2. Click the secure link provided
  3. For new users: Create your Wingspan account and provide your tax information
  4. For existing users: Review and confirm your current tax information

Important Notes:

  • This confirmation process is required for all US-based contractors who earned $600+ in 2024
  • If no action is taken by the time your payer submits tax forms to the IRS, existing information on file will be used
  • Both email and in-app notifications have been sent to existing Wingspan users

For help, contact Wingspan support.

Wingspan's communications

1. Wingspan Automated Email: Tax information confirmation

Subject for existing contractors: [Your Company] needs you to verify your tax details
Subject for new contractors: [Your Company] invited you to provide your tax info via Wingspan

Sender: [email protected]

Invite timing and criteria

Wingspan distributes tax confirmation requests between December 23rd and January 13th to eligible contractors who meet these criteria:

  • US-based contractor
  • Received payments > $600 in the tax year
  • Not archived
  • Associated with a payer who has enabled 1099 experience
  • Has not otherwise updated their name or tax ID since September 1st of the tax year
Confirmation email for contractors who have already provided their tax information via Wingspan

Confirmation email for contractors who have already provided their tax information via Wingspan


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Contractor Experience

  • New contractors will be invited to sign up for a Wingspan account and provide their tax information
  • Contractors with an existing Wingspan account will be prompted to review and confirm their current tax information
  • Both email and in-app notifications will be sent to existing users
  • If no action is taken by January 13th, existing information on file will be used for tax forms
Invite email for contractors who have not yet provided their tax information via Wingspan

Invite email for contractors who have not yet provided their tax information via Wingspan


2. Wingspan Automated Email: 1099-NEC is filed

Subject: [IMPORTANT] Your [Payer Name] Form 1099 for [Year] is now available

Sender: [email protected]

1099-NEC delivery notification

1099-NEC delivery notification